50M BBC iPlayer very slow since upload lift

*sloman* · 30-05-2011, 15:47

Hi All

Has anyone one else been having problems with iPlayer since having the upload lift?

I watch a fair amount on my iPad and since having the upload lift it will play/buffer 5mins of the video then pauses and takes another 3mins to buffer another 5mins.

I know this could be at the BBC end but has only happened since upload lift so don't know if VM are targeting iplayer traffic the same as p2p

Mick Fisher · 30-05-2011, 19:03

I just tried it.

It seems fine here on 30meg.

I am on the enhanced upload BTW.

Chrysalis · 30-05-2011, 20:08

your upstream could be congested as a result of the uplift, do 10+ pings to bbc.co.uk and if they vary a lot its a sign of congestion.

*sloman* · 31-05-2011, 20:26

Yeah its strange, however i think its the ipad app. tried the same program on laptop and is was fine,

Pinging www.bbc.net.uk [212.58.246.93] with 32 bytes of data:
Reply from 212.58.246.93: bytes=32 time=41ms TTL=52
Reply from 212.58.246.93: bytes=32 time=41ms TTL=52
Reply from 212.58.246.93: bytes=32 time=51ms TTL=52
Reply from 212.58.246.93: bytes=32 time=43ms TTL=52
Reply from 212.58.246.93: bytes=32 time=45ms TTL=52
Reply from 212.58.246.93: bytes=32 time=42ms TTL=52
Reply from 212.58.246.93: bytes=32 time=43ms TTL=52
Reply from 212.58.246.93: bytes=32 time=43ms TTL=52
Reply from 212.58.246.93: bytes=32 time=52ms TTL=52
Reply from 212.58.246.93: bytes=32 time=88ms TTL=52
Reply from 212.58.246.93: bytes=32 time=40ms TTL=52

Ping statistics for 212.58.246.93:
Packets: Sent = 11, Received = 11, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 88ms, Average = 48ms

craigj2k12 · 31-05-2011, 20:30

that looks pretty high!

post a speedtest and pingtest, your modem stats as well. Probably upstream congestion with the uplift. Mine:

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Craig>ping www.bbc.co.uk -t

Pinging www.bbc.net.uk [212.58.246.92] with 32 bytes of data:
Reply from 212.58.246.92: bytes=32 time=40ms TTL=52
Reply from 212.58.246.92: bytes=32 time=16ms TTL=52
Reply from 212.58.246.92: bytes=32 time=37ms TTL=52
Reply from 212.58.246.92: bytes=32 time=18ms TTL=52
Reply from 212.58.246.92: bytes=32 time=41ms TTL=52
Reply from 212.58.246.92: bytes=32 time=16ms TTL=52
Reply from 212.58.246.92: bytes=32 time=18ms TTL=52
Reply from 212.58.246.92: bytes=32 time=17ms TTL=52
Reply from 212.58.246.92: bytes=32 time=18ms TTL=52
Reply from 212.58.246.92: bytes=32 time=41ms TTL=52
Reply from 212.58.246.92: bytes=32 time=25ms TTL=52
Reply from 212.58.246.92: bytes=32 time=30ms TTL=52

Ping statistics for 212.58.246.92:
    Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 41ms, Average = 26ms
Control-C
^C
C:\Users\Craig>

*sloman* · 31-05-2011, 21:22

ok to make this a fair as possible laptop is using wireless n like ipad in roughly same location.

Speedtest

-----------------------------------------------------------------------
Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 7 N/A N/A N/A
Frequency
(Hz) 35800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 46.71 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 4 0 0 0
T4 Timeouts 0 0 0 0
--------------------------------------------------------------------
Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 306750000 314750000 322750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 125 126 127 128
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 0.82 1.30 0.29 1.08
RxMER
(dB) 37.94 37.94 37.94 38.26
Correctable
Codewords 9 4 5 7
Uncorrectable
Codewords 328 292 284 299
----------------------------------------------------------

pip08456 · 31-05-2011, 21:25

Tried a wired connection??

*sloman* · 31-05-2011, 21:27

Quote:

Originally Posted by pip08456

Tried a wired connection??

hence why i think it could be ipad, it was never a problem before though

pip08456 · 31-05-2011, 21:31

VM or indeed any ISP will only consider you having a connection problem if you test via a wired connection as there are so many varialbles out of their control with wireless.

*sloman* · 31-05-2011, 21:34

very true, meh i'll have to live with it and hope it gets better.

craigj2k12 · 31-05-2011, 21:55

have you tried changing wireless channel, there could be interference

pip08456 · 31-05-2011, 21:57

Quote:

Originally Posted by craigj2k11

have you tried changing wireless channel, there could be interference

Clutching at straws? You could be right though.

craigj2k12 · 31-05-2011, 21:58

Quote:

Originally Posted by pip08456

Clutching at straws? You could be right though.

been through this.... im always right

pip08456 · 31-05-2011, 22:03

Quote:

Originally Posted by craigj2k11

been through this.... im always right

Whenever

craigj2k12 · 31-05-2011, 22:19