Cable BB problems RG41 Thames valley

Ken W · 02-03-2011, 05:18

10 meg L ethernet connection, Windows 7

The Ready lamp on the modem can take over 10 mins to settle to solid on.

There are no known probelems according to the status line.

My modem stats are.

Cable Modem Downstream
Downstream Lock :
Locked
Downstream Channel Id :
3
Downstream Frequency :
331000000 Hz
Downstream Modulation :
QAM256
Downstream Symbol Rate :
5360.537 Ksym/sec
Downstream Interleave Depth :
taps32Increment4
Downstream Receive Power Level :
6.1 dBmV
Downstream SNR :
43.3 dB

Cable Modem Upstream
Upstream Lock :
Locked
Upstream Channel ID :
2
Upstream Frequency :
22200000 Hz
Upstream Modulation :
QAM16
Upstream Symbol Rate :
2560 Ksym/sec
Upstream transmit Power Level :
44.0 dBmV
Upstream Mini-Slot Size :
2

Cable Modem Operation Configuration
Network Access :
Allowed
Maximum Downstream Data Rate :
10240000
Maximum Upstream Data Rate :
1072000
Maximum Upstream Channel Burst :
8160
Maximum Number of CPEs :
1
Modem Capability :
Concatenation Enabled, Fragametation Enabled, PHS Enabled

Peter_ · 02-03-2011, 06:36

Your power levels look fine so it may be the modem or an area issue and you will need to call in for it to be checked.

What model is the modem.

Ken W · 02-03-2011, 11:11

Quote:

Originally Posted by Masque

Your power levels look fine so it may be the modem or an area issue and you will need to call in for it to be checked.

What model is the modem.

Hi Masque,

Thanks for your reply.

The modem is a Virgin Media dark blue / black 256 modem; the power light took the normal 30 secs to lock this morning so it was probably a local problem which did not get a mention on the Status line. Fingures crossed that was all it was.