BT house extension wiring help please

[rtj]

(Hope this is in the right forum). I have a problem with the interior wiring -i.e past the BT master socket.

The master socket is wired thus:
Terminal 5 - 2 blue wires
Terminal 2 Orange and a Green wire (i.e 2 separate wires, each coming from a different cable).
Terminal 3. exactly as Terminal 2.

This socket works OK - it has a ‘phone and a broadband connection. A spur to the kitchen also works OK. The wiring for this is:
5 Blue
3 Orange
2 Green

The socket that I believe to be the problem also links with an upstairs socket. Obviously this doesn’t work either.

The socket (in my study) is wired like this:
2 Green plus another wire - White + Green.
3 Orange
5 Blue

Now, when I unscrewed it from the wall 2 loose wires were evident: Orange + white, which I believe should go on 3, and Blue+ white, which I believe should go 2.

Here’s my dilemma: when I connect the 2 loose wires in those terminals - I still get a dead ‘phone - not even dialing tone tone.

I tried several combinations to no avail - even the Blue + white onto blue (Terminal 4).

The upstairs socket to which my study socket is linked is wired thus:
5 Blue, and Blue+white
3 Orange, and orange+white
2 Green, and White+Green

I’ve just replaced the study socket with a new one with screw terminals. It still doesn’t work.

Please can anyone help?

Thanks,
RTJ

[rogerdraig]

try this

http://www.wppltd.demon.co.uk/WPP/Wi...telephone.html

and or this

http://www.telephonesuk.co.uk/wiring_info.htm

[progers]

If it helps, it looks as though your extensions have been incorrectly wired - if you can work out which cable is which, wire up your sockets as follows:

Connector 2 Blue with white rings
Connector 3 Orange with white rings
Connector 5 White with blue rings

If you wire socket to socket in this fashion, these are BT's standard colours and you should be OK

Peter

[rtj]

Thanks, I had already viewed those -but they didn't seem to help I'm afraid (unless I overlooked something!).

Thanks anyway,

BW

RTJ

---------- Post added at 18:38 ---------- Previous post was at 18:35 ----------

Originally Posted by progers

If it helps, it looks as though your extensions have been incorrectly wired - if you can work out which cable is which, wire up your sockets as follows:

Connector 2 Blue with white rings
Connector 3 Orange with white rings
Connector 5 White with blue rings

If you wire socket to socket in this fashion, these are BT's standard colours and you should be OK

Peter

Thanks. I have no white +Blue (although I do have Blue+white on 5).

Will have another go... thanks

BW

RTJ

[rogerdraig]

have you got something to check there is power reaching the second socket ?

i have often found the wires snap easily in master socket

[rtj]

Originally Posted by rogermevans

have you got something to check there is power reaching the second socket ?

i have often found the wires snap easily in master socket

Thanks; will check in the morning.
I'm expecting something around -50v Dc. Correct?

BW

RTJ

[rtj]

Originally Posted by rtj

Thanks; will check in the morning.
I'm expecting something around -50v Dc. Correct?

BW

RTJ

I used a Clarke multi-meter and checked it worked Ok on a 9v battery. Tried it on my study socket terminals and found no voltage at all (tried all combinations of terminals). Funny thing is that I also tried it on the kitchen spur (that socket works OK, and found no voltage there either!). It makes little sense to me!
Thanks,
Richard

[rogerdraig]

strange
did you check this page out

http://www.wppltd.demon.co.uk/WPP/Wi...tallation.html

got quite a bit on fault finding on there

[rtj]

Originally Posted by rogermevans

strange
did you check this page out

http://www.wppltd.demon.co.uk/WPP/Wi...tallation.html

got quite a bit on fault finding on there

Thanks - yes I did.

Bw

Rich

[marionette]

sorry to drag up a old topic but seems to at alose for a answer to my own problem. I'll start off with a basic layout of my adsl/phone cabling and what im hoping to fix/work etc.
my phone wiring has been a total mess since some sky bod came round and installed the sky box in here's how it was: from master socket to adsl filter, 1 cable to router 1 to a second phone 2way adapter with 2 cables for the sky (multi room 1 upstairs 1 downstairs) then the phone line onto the 2way adapter. I've spoken to a few people including a bt engineer (who kindly gave me a adsl/phone master with the built in bt accelerator for free) Ive got as far as changing this and it's helped some what, but now to the problem: i was hoping to run a phone cable from the back plate of the adsl/phone plate to a junction box (i got a PHILEX 8way junction box from B&Q) then run 2 cables off the junction box to phone sockets (1 for upstairs 1 for down stairs) is this possable with the junction box i have? have i gotten the wrong one? were can i find a wiring diagram if it's possable?