30-12-2009, 10:46
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#1
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Inactive
Join Date: Feb 2007
Posts: 13
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Incorrect EPG
Hi,
Ive just noticed the epg for the v+ service is incorrect for tonight, on my box its showing as "goles y goles y goles" from 19:00 to 22:15
When infact it should be the Ford Live Football
Has anyone seen this before?
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30-12-2009, 11:00
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#2
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Inactive
Join Date: Sep 2008
Posts: 3,375
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Re: Incorrect EPG
Which channel?
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30-12-2009, 11:46
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#3
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Inactive
Join Date: Feb 2007
Posts: 13
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Re: Incorrect EPG
Sky Sports 1 - 511
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30-12-2009, 11:48
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#4
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,983
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Re: Incorrect EPG
Wrong on my V Box as well, but correct on the VM website TV guide.
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30-12-2009, 12:38
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#5
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Inactive
Join Date: Feb 2007
Posts: 13
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Re: Incorrect EPG
Quote:
Originally Posted by nodrogd
Wrong on my V Box as well, but correct on the VM website TV guide. |
thats good, glad its not a fault on my box..
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30-12-2009, 16:59
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#6
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Incorrect EPG
We're on the case!
---------- Post added at 17:59 ---------- Previous post was at 17:16 ----------
all ok now 
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30-12-2009, 17:46
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#7
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Inactive
Join Date: Dec 2003
Location: Nottingham
Services: V+, XL TV, Sky Sports/Movies, M broadband and phone
Posts: 366
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Re: Incorrect EPG
Quote:
Originally Posted by Digital Fanatic
We're on the case!
---------- Post added at 17:59 ---------- Previous post was at 17:16 ----------
all ok now |
Well done. While we're on the subject the EPG is showing Kilmarnock v Celtic on ESPN from 19:00 to 21:45. As far as I am aware, they aren't even playing.
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30-12-2009, 18:18
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#8
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Incorrect EPG
Quote:
Originally Posted by squealy
Well done. While we're on the subject the EPG is showing Kilmarnock v Celtic on ESPN from 19:00 to 21:45. As far as I am aware, they aren't even playing.
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Aaaah... too late to change now... but the match has been postponed due to weather conditions according to BBC Sport. HTH
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30-12-2009, 18:23
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#9
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Inactive
Join Date: Dec 2003
Location: Nottingham
Services: V+, XL TV, Sky Sports/Movies, M broadband and phone
Posts: 366
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Re: Incorrect EPG
Well VM can't control the weather.
Cheers for the reply anyway.
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30-12-2009, 18:26
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#10
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Incorrect EPG
Quote:
Originally Posted by squealy
Well VM can't control the weather.
Cheers for the reply anyway.
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No probs, glad to help 
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30-12-2009, 19:04
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#11
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 283
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Re: Incorrect EPG
On my v+ box there seems to be an increase in the no program information avalable status on my epg, this used to happen a lot before i had a v+ but, was very rare on my v+ but it seems to be saying this a lot recently
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30-12-2009, 19:08
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#12
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Incorrect EPG
Quote:
Originally Posted by dodgem22
On my v+ box there seems to be an increase in the no program information avalable status on my epg, this used to happen a lot before i had a v+ but, was very rare on my v+ but it seems to be saying this a lot recently
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Have you tried the usual reboots? How often is it losing the data?
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30-12-2009, 19:35
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#13
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 283
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Re: Incorrect EPG
Hi digital fanatic thanks for your reply. Yes i have rebooted, it is sporadic it is not on all channels it seems to pick a different channel each day to have no data on.
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30-12-2009, 20:04
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#14
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Incorrect EPG
Quote:
Originally Posted by dodgem22
Hi digital fanatic thanks for your reply. Yes i have rebooted, it is sporadic it is not on all channels it seems to pick a different channel each day to have no data on.
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If it continues then it would be best to call tech support on 151, you may need your signal levels adjusting at the property.
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31-12-2009, 12:45
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#15
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 283
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Re: Incorrect EPG
thanks digital fanatic will do that if it persists
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