Anyone got Astraweb connection problems?

suggsy · 10-07-2009, 15:14

I've been getting an error connection code '502', i have emailed Astraweb but no response, i'm dissapointed with them so far, as i have come over from Giganews, 2 days and now i have a connection problem i had none with Giganews but they were Â£20 per month, i have now paid Â£60 for 12 months and have already lost faith.

Anyone had similar probs or am i a one off, or have i been done?

alferret · 10-07-2009, 15:23

What newsreader are you using?

I have been having problems with astraweb, ssl & grabit for the past few weeks.
Alt.binz works fine though.

Just tried it and there is a problem with the .eu server farm I suggest you try using either ssl-us.astraweb.com or ssl.astraweb.com Ports 443 or 563.

Quote:

EU Authentication Problems Posted By: Alex On: 10 Jul 2009 8:11 AM

Details Ongoing

We are currently experiencing authentication errors on our EU farm. Please try using our US farm instead: us.news.astraweb.com

We are working to resolve this situation now. It should be resolved shortly.

Ravenheart · 10-07-2009, 15:27

There's a post from Astraweb on the members area News page

they're having authentication issues on the EU farm.They're working on it at the moment and advise using the US farm instead.

I've been with Astraweb for a few months and it's been rock solid.

Kymmy · 10-07-2009, 15:31

Been with them now since late last year.... Had a few instances where the european servers were down but the US servers were always there to back them up.. Well worth the money..

suggsy · 10-07-2009, 15:45

Thanks guys, i'll try the us server,i'm on the secure eu one at the mo

---------- Post added at 16:45 ---------- Previous post was at 16:38 ----------

Quote:

Originally Posted by alferret

What newsreader are you using?

I have been having problems with astraweb, ssl & grabit for the past few weeks.
Alt.binz works fine though.

Just tried it and there is a problem with the .eu server farm I suggest you try using either ssl-us.astraweb.com or ssl.astraweb.com Ports 443 or 563.

I use Astraweb (secure.news.astraweb.com) with newsleecher and ssl with port 563

10-07-2009, 16:01

Both EU and US servers were suffering from this they are back to normal now

Rik · 10-07-2009, 16:59

It all had problems earlier and there was me thinking it was my 50Mb that had broken it

suggsy · 10-07-2009, 17:35

Quote:

Originally Posted by Rik

It all had problems earlier and there was me thinking it was my 50Mb that had broken it

Same here lol
I did get a reply in 56 mins from Astraweb apologising and it's all fixed, so that was impressive, some of them you are lucky to get a response at all

|Kippa| · 11-07-2009, 20:07

I used to have connection problems with Grabit and SSL connections. Then recently I tired again with the SSL europe server address and managed to download using Astraweb SSL encryption just fine. No problems what so ever now.

The Hitman · 11-07-2009, 21:12

Just a slowdown in speed for a while.That was it back to normal now

SOSAGES · 12-07-2009, 11:25

always having issues with astraweb ssl
i find a quick change to another server kick starts it - have to say so far i rate giganews as the better provider regardless of the extra money

12-07-2009, 11:41

I have no problems at all wit SSL and Astraweb using an older reliable version of Newsbin pro

chrispuk2004 · 12-07-2009, 12:08

Is there any advantage of using EU servers over US. I always use US even though im in the UK