Virgin to launch 2Mb Size S

Gary L · 20-03-2009, 13:47

because they know that some might not want theirs upgraded to 10Mb.
so they'll be making all the 2Mb to 10Mb and charge Â£2 each and then bring out a 2Mb.

will you have to say you want to go back to 2Mb? and most importantly will it be classed as a new package and tie you to a fresh 12 month contract?

Peter_ · 20-03-2009, 13:52

Quote:

Originally Posted by Gary L

because they know that some might not want theirs upgraded to 10Mb.
so they'll be making all the 2Mb to 10Mb and charge Â£2 each and then bring out a 2Mb.

will you have to say you want to go back to 2Mb? and most importantly will it be classed as a new package and tie you to a fresh 12 month contract?

This will not be actively sold and will be used as a deal closer and all you will be able to do with it is browse and download email as the will be an STM of 0900 till 2100 7 days a week and when triggered will last for up to 12 hours, so not something you would downgrade to.

Gary L · 20-03-2009, 13:54

Quote:

Originally Posted by moldova

this will not be actively sold and will be used as a deal closer and all you will be able to do with it is browse and download email as the will be an stm of 0900 till 2100 7 days a week and when triggered will last for up to 12 hours, so not something you would downgrade to.

Peter_ · 20-03-2009, 13:59

Quote:

Originally Posted by Gary L

I take it this means you will not downgrade.

Gary L · 20-03-2009, 14:01

Quote:

Originally Posted by Moldova

I take it this means you will not downgrade.

No. it means that was funny

how much is it?

Peter_ · 20-03-2009, 14:05

Quote:

Originally Posted by Gary L

No. it means that was funny

how much is it?

I don,t think the is an actual price for it as it is not on the website, according to what I have read it is more of a deal closer when trying to sell TV and Phone, such as and by the way we can offer you free broadband if you take this deal, more a selling point.

BenMcr will probably spot this and clarify things as this is what he deals with.

Gary L · 20-03-2009, 14:13

From what I've been told it's available to all that are already on the 2Mb or any of the others. I can see this being another con where if you don't want the upgrade you can go back to the 2Mb but it means signing up for another 12 months.

BenMcr · 20-03-2009, 14:16

It is NOT avalaible as a downgrade option for BB M customers as it costs exactly the same as BB M does

Peter_ · 20-03-2009, 14:17

Quote:

Originally Posted by Gary L

From what I've been told it's available to all that are already on the 2Mb or any of the others. I can see this being another con where if you don't want the upgrade you can go back to the 2Mb but it means signing up for another 12 months.

As I said Ben will clarify when he reads this, but I would never go down to that service as you could not download anything.

Gary L · 20-03-2009, 14:25

Quote:

Originally Posted by BenMcr

It is NOT avalaible as a downgrade option for BB M customers as it costs exactly the same as BB M does

So what is the point of it then if it's the same price but you can't download anything with it?
It's not as Moldova says by the way we can offer you free broadband if you take this deal, more a selling point. package.

BenMcr · 20-03-2009, 14:31

Quote:

Originally Posted by Gary L

So what is the point of it then if it's the same price but you can't download anything with it?
It's not as Moldova says by the way we can offer you free broadband if you take this deal, more a selling point. package.

Its a 'last ditch' product for those people that don't want BB L - as it is a few Â£Â£ cheaper.

Gary L · 20-03-2009, 14:35

Quote:

Originally Posted by BenMcr

Its a 'last ditch' product for those people that don't want BB L

So it's not going to be available for existing customers?
Why would somebody want the 2Mb for the same price as the 10Mb is, when the 2Mb one is going to have heavy restrictions placed on it?

I hope Virgin is going to be very upfront about the restrictions that come with this one, and not leave it up to us to con ourselves all over again.

BenMcr · 20-03-2009, 14:39

Quote:

Originally Posted by Gary L

So it's not going to be available for existing customers?

Only to try and stop them disconnecting over price.

Quote:

Why would somebody want the 2Mb for the same price as the 10Mb is, when the 2Mb one is going to have heavy restrictions placed on it?

God knows. They would be very very silly if they do.

Quote:

I hope Virgin is going to be very upfront about the restrictions that come with this one, and not leave it up to us to con ourselves all over again.

The agents that put customers on it should be telling them - the rubbish STM is there for a reason, so hopefully people decide not to take it up

Gary L · 20-03-2009, 14:42

Quote:

Originally Posted by BenMcr

Only to try and stop them disconnecting over price.

I want to disconnect, it's too much.
I can put you on this one it's got really heavy restrictions and it's the same price you want to disconnect for.

Sounds great, I'll have it.

BenMcr · 20-03-2009, 14:43

Quote:

Originally Posted by Gary L

I want to disconnect, it's too much.
I can put you on this one it's got really heavy restrictions and it's the same price you want to disconnect for.

Sounds great, I'll have it.

Nooo - if they are on BB M they won't be offered it !!!

It's for a last ditch for customers on L,XL and XXL - if they end up wanting to disconnect over price or because 'we don't use it that much'