Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | All Chipped Cable Boxes Going Down

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service
Reload this Page VIP20 to VIP50
Register FAQ Members List Calendar Mark Forums Read

VIP20 to VIP50
Reply
 
Thread Tools
Old 02-10-2010, 08:43   #1
m3gt2
Inactive
 
Join Date: Oct 2010
Posts: 14
m3gt2 is an unknown quantity at this point
VIP20 to VIP50
Hi, very quick question. My mum has got an engineer booked to look at her on-demand as she has been missing quite a few programs but I don't think they will sort it as I can't see the problem being the kit in house. Anyway when they are out do you think she could upgrage to VIP50 without the extra costs and if she did would she have to wait 12 months before she could upgrade to Tivo when its released? Many thanks Chris
m3gt2 is offline   Reply With Quote
Advertisement
Old 02-10-2010, 09:43   #2
RobboEdin
cf.mega poster
 
RobboEdin's Avatar
 
Join Date: Oct 2009
Posts: 2,070
RobboEdin has reached the bronze age
RobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze age
Re: VIP20 to VIP50
Having an engineer looking at a fault and upgrading your bundle to VIP50 are two separate things.

You would have to order the upgrade and then establish if the engineer could investigate the fault and install the new modem at the same time.

PS What do you mean by 'without the extra costs'?
RobboEdin is offline   Reply With Quote
Old 02-10-2010, 10:12   #3
Peter_
Permanently Banned
 
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: VIP20 to VIP50
He is talking about installation and activation costs for 50Mb as he thinks an upsell will make it free.
Peter_ is offline   Reply With Quote
Old 02-10-2010, 15:55   #4
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: VIP20 to VIP50
Quote:
Originally Posted by m3gt2 View Post
Hi, very quick question. My mum has got an engineer booked to look at her on-demand as she has been missing quite a few programs but I don't think they will sort it as I can't see the problem being the kit in house. Anyway when they are out do you think she could upgrage to VIP50 without the extra costs and if she did would she have to wait 12 months before she could upgrade to Tivo when its released? Many thanks Chris
techs should never be booked for missing On Demand programmes, these are either customer education (programme not carried) or a local network issue (missing from local headend)
Digital Fanatic is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 11:24.

Contact Us - Service Status - Cable Forum - Archive - Privacy Statement - Terms of Service - Top

Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum
Copyright © 2025 Cable Forum Hosted On Hetzner Cloud