Modem Help

nimbers · 22-01-2007, 23:04

not sure if this is in the right thread or not but but i'm a newbie, by problem is that i recently bought a cable home modem 250 of ebay, i've tried installing the modem but when i do it comes up with the person who i bought it off email addy and doesnt let me change this 2 my email, is there any way round or should i just get rid of the modem

Cheers in advance

Tezcatlipoca · 22-01-2007, 23:42

Sorry, but any ntl/Telewest modems for sale on Ebay & elsewhere are still actually the property of ntl/Telewest - they shouldn't actually be on Ebay etc.

Each modem is linked to a specific account, & must also be activated/registered by ntl/Telewest.

You cannot simply buy a modem off Ebay & expect it to work - it won't.

If you want a cable modem, you'll have to sign up with ntl broadband.

If you already have ntl broadband, & just want a different modem for some reason, then ntl should change yours if your existing one is faulty or too old to handle the new speeds.

SnoopZ · 22-01-2007, 23:46

Quote:

Originally Posted by nimbers

not sure if this is in the right thread or not but but i'm a newbie, by problem is that i recently bought a cable home modem 250 of ebay, i've tried installing the modem but when i do it comes up with the person who i bought it off email addy and doesnt let me change this 2 my email, is there any way round or should i just get rid of the modem

Cheers in advance

I'm very sorry but you won't be able to get it to work as it has to be activated by NTL. The modems on eBay are NTL property and they are illegal so you have wasted your money.

[edit]

I'm to slow again

Halcyon · 23-01-2007, 00:10

Hi there,
If you are currently paying NTL for a broadband service, they will supply you with a modem.
The modems supplied to you are registered specifically for that address and account holder so you have to go through NTL.

to the forums.

nimbers · 24-01-2007, 22:54

i was tryin to be lazy and get a modem for my room, at the moment i can only link my pc up on modem downstairs but if i want to use my pc thats upstairs i have to undo all the connections downstairs rather than just the ethernet lead etc if that makes sense, is there a way round this and if so how??? thx

Hom3r · 24-01-2007, 23:15

Buy a router, or wireless router.

Halcyon · 25-01-2007, 12:29

Yep, as Hom3r says, a router is your best option.
Even if you do contact NTL for an additional modem, you will be charged for having 2 broadband services due to having two modem connections.

A router plugs into your NTL moodem and then you can connect each of your computers to the router.
You can either do this with Ethernet cable. It is cheap to buy and run it from the router into the back of your PC's ethernet card.
Or.... Buy a wireless router and stick a wireless card in your PC.