No Connection in Basingstoke

mavruska · 01-08-2005, 07:46

hello this is my first post on this forums

Lost my broadband connection from about 11.30am sunday 31'st July my cable light is flashing on and off for about 5 minutes then goes dead then about 20 minutes later it will start to flash again then goes quite again i am using an old style modem. i live in the basingstoke area and are wondering if anyone else is having the same problem or who has had the same problem and could give me any advice. thanks 4 any advice or information.

Neil · 01-08-2005, 07:58

Hi, &

to the site.

The first thing you should do is check the Server Status page, to see if there are any known issues in your area: http://www.ntl-isp.ntl.com/lookup/default.asp

The second thing you should do is contact ntl Tech Support if there's nothing listed for your area.

HTH.