IP Check..

[roughneck]

Hi all

I have encountered this problem before and have been unable to restore my internet connection despite numerous reboots of pc/stb/router.

The only cure for me was a re-install of Windows XP.

I now know that if DHCP fails then Windows uses Automatic Private IP Addressing (APIPA) to automatically configure itself with an IP address from the range 169.254.0.1 through to 169.254.255.254.

WinsockFix is a handy little utility that seems to correct the problem (it repairs a corrupted tcp/ip stack).

You can download it from the link below.

http://www.dslreports.com/r0/downloa...WinsockFix.zip

Hope this helps someone.

roughneck

[michael stewart]

Occasionally my pc (XP) loses broadband connection (NTL) .When I look at IP address it is invariably 169 etc. Re-start always re-connects to NTL and IP then reads 81 etc. don't know why. happens about every 3 - 5 days. and NTL don't know why either !!

Michael Stewart

[KevAmiga]

@ Michael

When you get your 169 IP do you need to reboot the modem as well as the PC to regain your 81.xxx.xxx.xxx IP ?

Kev

[michael stewart]

Hi Kev
So far I have not had to re-boot modem for this pupose, only for loss of TV programmes. Just a re-start on the PC and we are away again for up 3 or 5 days. I have now a Sangsum set top modems. The Pace modems weren't bad on TV only, but not very stable with Broadband as well. Their internal modems kept dieing.

Apparantly, when you get 169 ++++, the PC is looking up its own backside i.e. at its internal bits so I have been told. I must tell you that I know very little else about it, I am not a PC anorak by any means. I rely on NTL phone assist if problems arise. Lately the whole thing has been very good.
Hope this clarifies things a bit for you

Michael Stewart

[icey]

hi,
about the 169 ip address

i have recently been trying to connect to the internet but cant get no connection. i keep getting a 169 ip address. my internet was working until beginning of september when i lost the connection totally because of an 'UNSIGNED DRIVER INSTALLED' could anyone possibly tell me if this has anythning to do with my internet connection.

HELP PLEASE

MANY THANKS ICEY

[KevAmiga]

@ Michael - Sorry, i know nothing about STB's!!!

@ icey More info dude...

Tell me what :

Operating System
Modem type
Usb / Ethernet connection

Cheers

Kev

[alanf617]

I had similar problems, using a DLink Wireless network link to the DLink router connected to the STB. Eventually, some genius sent me the following
"Disable APIPA on a specific NIC HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters\Interfaces\<adapter name>
On the Edit menu, Add Value name IPAutoconfigurationEnabled, as a REG_DWORD data type, and set the data value to 0. The default (missing) value is 1, which enables APIPA on this interface.
Disable APIPA on the Entire Computer
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters
On the Edit menu, Add Value name IPAutoconfigurationEnabled, as a REG_DWORD data type, and set the data value to 0. The default (missing) value is 1, which enables APIPA on ALL interfaces.
You must restart the PC for the change to take effect."

Basically, my understanding is that the PC looked for the network, couldn't find it in time and started looking at its own arse, hence the 169.x.x.x address. This adjustment to the registry seemed to stop it hunting its arse but had to be re-done after some windows upgrades. Now, all seems ok except that I had to use a manual IP address inside TCP/IP properties. Possibly it took so long because the D Link card was failing, but a few quid sorted that out.

Hope this helps

[icey]

Originally Posted by KevAmiga

@ Michael - Sorry, i know nothing about STB's!!!

@ icey More info dude...

Tell me what :

Operating System
Modem type
Usb / Ethernet connection

Cheers

Kev

OS: Windows XP Pro
Ambit 100 ( the silver modem)
USB

IVE TRIED CALLING NTL THEY ARE NO HELP AT ALL, THEY TOLD ME IT WAS A OS PROBLEM BUT AS FAR AS I CAN SEE THERES NOTHING WRONG WITH IT...I WAS RECOMMENDED TO USE ETHERNET BUT IM JUST TRYING TO GET ALL THE HELP I CAN GET BEFORE SWITCHING TO ETHERNET BECAUSE IT MIGHT JUST BE A SMALL PROBLEM THAT I COULD HAVE FIGURED A LONG TIME AGO.

IS THERE ANYONE OUT THERE THAT CAN HELP ME ???

cheers kev

[icey]

i also need someone to tell me how i can get my computer to get an automatic IP address because at the moment the computer is not connecting (communicating) with the modem.....any suggestions?????

[alanf617]

It may be a corrupt file - go to
http://www.tacktech.com/display.cfm?ttid=257 and download Winsockfix.exe ... there are loads of sites with this file, so if you can't get it there, just type Winsockfix.exe into google and search. It repairs the problem and allows you to logon again. Just run it, it repairs the problem and then reboots the pc. THEN do what I suggested in post number 10, above. Good luck

[Tezcatlipoca]

Originally Posted by alanf617

Eventually, some genius sent me the following

Heh, cheers

Original info on disabling APIPA: http://www.cableforum.co.uk/board/sh...806#post228806

[icey]

Originally Posted by alanf617

It may be a corrupt file - go to
http://www.tacktech.com/display.cfm?ttid=257 and download Winsockfix.exe ... there are loads of sites with this file, so if you can't get it there, just type Winsockfix.exe into google and search. It repairs the problem and allows you to logon again. Just run it, it repairs the problem and then reboots the pc. THEN do what I suggested in post number 10, above. Good luck

cheers alan ill give that a try.

thanks everyone for helping!

[raimundo]

I lost connection overnight - spent the usual 20 mins before I got hold of Tech. Support - very patient guy. Did all the usual things to 'eliminate' all possibilities- fair enough, though I knew there probably wasn't anything he'd suggest that would fix it, as this happens about every 2 months, I'm down for 12 hours sometime slonger and, as today, it magically comes back on stream if I'm patient.

Tech. Support said that the problem could be that the DHCP server has run out of IPs' and I just have to wait until there's a free slot - pretty hard to believe. So they are telling me that I pay £37.99 per month and I can't be guaranteed and IP

My modem is flashing away happily, but the DHCP server is 'unreachable'?
This is really annoying, cos' each time I waste about an hour with Tech. Support and I just know they aren't gonna fix it - 10/10 for trying though.

So what is it that dies and then is reborn every couple of months?

I'm in the Manchester area and a friend who has exactly the same setup 2 miles way never has this problem.

[hjf288]

Mine just went offline - Probably routine maintanence as usual

[raimundo]

If it's routine maintenance they a company the size of NTL should have the ability to keep its customers on line by rerouting or whatever.