E-mail problem

CarnotaurusX · 19-01-2005, 21:41

Right well first off I'm new here so hi to all who are reading this, secondly for the past two days now I've been having some trouble with my e-mail I have never in my life changed my password for ntl, or changed it for outlook express/Mozilla Thunderbird. However it keeps coming up with the following message

"Sending of password did not succeed. Mail server pop.ntlworld.com responded: invalid username or password"

Could someone please tell me why this is? If you need any other details just ask

Matthew

19-01-2005, 21:46

Hi and

. Do you still have the problem? The Server Status page (see link at the bottom of this page) shows e-mail problems over the last couple of days, which should now be resolved.

CarnotaurusX · 19-01-2005, 21:59

Quote:

Originally Posted by JohnHorb

Hi and

. Do you still have the problem? The Server Status page (see link at the bottom of this page) shows e-mail problems over the last couple of days, which should now be resolved.

Yes I do for the record on outlook express it asks me to enter my username and password (which is allredy stored in the fields) but when I click ok it re-appears and dosn't go away =/

19-01-2005, 22:05

Should be OK, but just in case, have you tried typing both in again, rather than just clicking OK? Also, it's possible that the e-mail 'maintenance' over the last day or so has affected the required settings, though I would have expected more posts on here if that were the case. Hopefully, one of the NTL posters will be along shortly.

CarnotaurusX · 19-01-2005, 22:10

Quote:

Originally Posted by JohnHorb

Should be OK, but just in case, have you tried typing both in again, rather than just clicking OK? Also, it's possible that the e-mail 'maintenance' over the last day or so has affected the required settings, though I would have expected more posts on here if that were the case. Hopefully, one of the NTL posters will be along shortly.

Yeah I re-typed it all for the thunderbird account but still the same results =/

jtwn · 19-01-2005, 22:13

Wasn't working for me properly earlier, back to normal for me now

CarnotaurusX · 20-01-2005, 00:28

Well it still won't work exploring the problem further though in outlook express it gives me the following from the detail error page

There was a problem logging onto your mail server. Your Password was rejected. Account: 'ntlworld-Mail', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92