How do I get rid of...

HornetUK · 16-08-2004, 09:01

On starting up I always get about 30 messes about Javaiz32.exe with the send don't send report.

How do I get rid of the error...also what is it?

Thanks

Jon M · 16-08-2004, 09:05

It's a trojan virus, or component of. (downloader.agent.bf)
Make sure you a) have antivirus software installed and b) keep it up to date.

What anti-virus are you running?

Jon M · 16-08-2004, 09:16

A fairly comprehensive guide to fixing this problem if your antivirus software can't remove it: http://forums.techguy.org/showpost.p...86&postcount=6

HornetUK · 16-08-2004, 16:35

2003 Norton, just paid the subscription for another year. Shouldn't that stop it?

HornetUK · 19-08-2004, 20:21

Are there any simple instructions for me to follow to get rid of this javaiz32.exe as I've tried Norton scan and started PC in safe mode then scanned and still not gone. I need step by step idiot instructions!

Anyone help....thanks

Ramrod · 19-08-2004, 20:25

Quote:

Originally Posted by HornetUK

Are there any simple instructions for me to follow to get rid of this javaiz32.exe as I've tried Norton scan and started PC in safe mode then scanned and still not gone. I need step by step idiot instructions!

Anyone help....thanks

Have you actually tried this?

HornetUK · 20-08-2004, 16:43

I got stuck on the first part I have no hijack file to unzip.

Tezcatlipoca · 20-08-2004, 23:49

Quote:

Originally Posted by HornetUK

I got stuck on the first part I have no hijack file to unzip.

Then search for "HiJackThis" & download it ....

Or, just go here to get it: http://www.spychecker.com/program/hijackthis.html