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Old 25-06-2019, 20:07   #1
Synthetic
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Packet Loss
Hey all

Anyone else seeing issues on their VM connection? Struggling to keep an iplayer stream going.

Download is usually OK around 300-350meg but upload is struggling to reach 15meg.

TBB graph shows packet loss / drops, virgin CS say no issues...

https://www.thinkbroadband.com/broad...4965e67b2307f6

Modem stats all look good.
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Old 25-06-2019, 21:01   #2
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Re: Packet Loss
No issues here have you tried rebooting everything?

What do your power levels say?
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Old 25-06-2019, 21:08   #3
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Re: Packet Loss
Yup couple of reboots can be seen on there.

Downstream are 0-1, upstream are all ~40 (or 4 according to the dodgy firmware)
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Old 25-06-2019, 21:17   #4
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Re: Packet Loss
Screenshots of the upstream page is the way to go

Those steps in base latency tend to coincide with changes to the modcod in my experience - Which would also tally with any noise.

Tom
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Old 25-06-2019, 22:57   #5
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Re: Packet Loss
all good my end. If anything my connection is mint. The bump between 1800-2000 is when my upstream was maxed out and I was uploading at 4MB./sec.
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Old 26-06-2019, 16:41   #6
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Re: Packet Loss
Quote:
Originally Posted by SirThomas View Post
Screenshots of the upstream page is the way to go

Those steps in base latency tend to coincide with changes to the modcod in my experience - Which would also tally with any noise.

Tom
Here you go, all looks good to me



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Old 26-06-2019, 16:47   #7
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Re: Packet Loss
Everything looks fine there.
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Old 26-06-2019, 17:05   #8
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Re: Packet Loss
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Originally Posted by SnoopZ View Post
Everything looks fine there.
Yep which makes me think it's an issue elsewhere on the network IE not my property
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Old 28-06-2019, 13:06   #9
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Re: Packet Loss
Quick update, all is fixed now, still never managed to speak to anyone at Virgin who understood what i was trying to say.

Oh well!
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