Adverts for broadband speeds to face new rules
22-05-2018, 23:58
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#16
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Adverts for broadband speeds to face new rules
Quote:
Originally Posted by tweetiepooh
Browser to website : 1
Now if you do browse to website and get speeds over 100Mb on Windows 10......
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which is it, 1 or 100?
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23-05-2018, 12:49
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#17
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Adverts for broadband speeds to face new rules
VM have now updated the internet speeds as the new rules come in today
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23-05-2018, 14:53
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#18
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RIp Sweetness
Join Date: Jul 2009
Location: S Essex
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Posts: 2,380
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Re: Adverts for broadband speeds to face new rules
Quote:
Originally Posted by Gavin-D
VM have now updated the internet speeds as the new rules come in today
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Thanks will have to look at BT speeds
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23-05-2018, 15:10
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#19
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Adverts for broadband speeds to face new rules
Quote:
Originally Posted by alwaysabear
Thanks will have to look at BT speeds
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I've just had a look at my area
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23-05-2018, 15:11
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#20
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
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Re: Adverts for broadband speeds to face new rules
Everyone has updated their web pages now, average speeds showing across the board.
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23-05-2018, 16:00
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#21
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Adverts for broadband speeds to face new rules
How long before OFCOM lay down the law on using the term "Average" somewhat liberally?
If you count 24/7 times, then of course the average is going to be high. Peak times can still be shocking, though.
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23-05-2018, 16:16
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#22
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Adverts for broadband speeds to face new rules
Just as a matter of interest whilst we're talking about speeds
Has anyone tried Google's built-in speed test? https://www.google.co.uk/search?neww....0.oXVMOmLmXAI
It says I'm only getting 14.8 download whilst Speedtest by Ookla is 92.33 download
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23-05-2018, 16:22
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#23
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Adverts for broadband speeds to face new rules
Quote:
Originally Posted by Kushan
How long before OFCOM lay down the law on using the term "Average" somewhat liberally?
If you count 24/7 times, then of course the average is going to be high. Peak times can still be shocking, though.
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It's not anything to do with 24/7:
https://www.asa.org.uk/news/major-ch...ms-in-ads.html
Quote:
Numerical speed claims in broadband ads should be based on the download speed available to at least 50% of customers at peak time and described in ads as “average”.
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__________________
I work for Virgin Media but all views are my own.
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23-05-2018, 17:13
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#24
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cf.addict
Join Date: Jun 2006
Posts: 129
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Re: Adverts for broadband speeds to face new rules
Prior to today BT Broadband was showing up to 19mbps in my area just checked again now its showing 8mbps average for £24.99 a month thanks but no thanks
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23-05-2018, 19:19
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#25
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Adverts for broadband speeds to face new rules
Quote:
Originally Posted by BenMcr
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Now that's interesting. Virgin are claiming their peak speeds are on average above the advertised speeds, while Which? is claiming they're half that. I wonder who's right?
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23-05-2018, 19:35
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#26
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Adverts for broadband speeds to face new rules
Quote:
Originally Posted by Kushan
Now that's interesting. Virgin are claiming their peak speeds are on average above the advertised speeds, while Which? is claiming they're half that. I wonder who's right?
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I'd swing to what VM say as I nearly always get above the minimum speed during the evening peak
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23-05-2018, 19:52
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#27
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
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Posts: 10,966
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Re: Adverts for broadband speeds to face new rules
It's quite a claim that on average users get their provisioned speed 24/7
We do but in oversubscribed areas?
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