|
Re: Virgin Retentions
In my experience you are always better to cancel and then wait for the Loyalty Department to call. I was on 100 meg and phoneline for £28 which crept up to £31 and in a couple of months was going up to £49. Called to cancel and waiting a whole 24 hours for my loyalty call and am now on 200meg with a free rolling 5GB unlimited minutes and Texts sim no phoneline for £27 for 18 months . My initial retentions call would have put my bill up
|