> I was told this news on a call with VM Business yesterday, so it has some credence.
My bad - I had tried to confirm this last year and they didn't say there was priority. In the comments of the ISP review article it was also said that VM hadn't stated it.
I'll trust them if they've told you directly
> Support is very good especially in the evenings when the engineer you talk to will actually login to the CMTS while you are on the phone and diagnose with you on the line.
Much better than normal VM support then - quite tempting really.
Do you know if VM business customers who aren't using a fixed IP/routed subnet option are stuck with a hitron puma 6 router or is there an option to use your own DOCSIS 3 modem?
edit: The post I replied to has mysteriously vanished. ¯\_(ツ)_/¯