Not sure what classifies as poor but stats are below, although if it's only poor at the time of loss it's difficult to capture. To be honest the router log doesn't tie up with when the reboots occur, unless for some reason it doesn't log the reboot events. Virgin say they have monitored the connection, but initially could only see a slope on the signals. Recently they say they can see it dropping, but don't seem to have any idea why..
1 515000000 -6.7 38 256 qam 48
2 331000000 -4.2 38 256 qam 25
3 339000000 -4.2 38 256 qam 26
4 347000000 -4.2 40 256 qam 27
5 355000000 -4.4 38 256 qam 28
6 363000000 -4.4 40 256 qam 29
7 371000000 -4.4 38 256 qam 30
8 379000000 -4.5 38 256 qam 31
9 387000000 -4.7 40 256 qam 32
10 395000000 -4.9 40 256 qam 33
11 403000000 -4.9 38 256 qam 34
12 411000000 -5 38 256 qam 35
13 419000000 -5 38 256 qam 36
14 427000000 -5.2 38 256 qam 37
15 435000000 -5.5 38 256 qam 38
16 443000000 -5.5 38 256 qam 39
17 451000000 -6.2 38 256 qam 40
18 459000000 -6.5 38 256 qam 41
19 467000000 -6.5 38 256 qam 42
20 475000000 -6.7 38 256 qam 43
21 483000000 -6.7 38 256 qam 44
22 491000000 -6.5 38 256 qam 45
23 499000000 -6.7 38 256 qam 46
24 507000000 -6.7 38 256 qam 47
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 37.6 6 0
2 Locked 38.9 6 0
3 Locked 38.9 5 0
4 Locked 38.9 4 0
5 Locked 38.9 8 0
6 Locked 38.9 7 0
7 Locked 38.6 4 0
8 Locked 38.9 5 0
9 Locked 38.9 5 0
10 Locked 38.9 19 0
11 Locked 38.6 20 0
12 Locked 38.9 6 0
13 Locked 38.9 5 0
14 Locked 38.6 7 0
15 Locked 38.9 6 0
16 Locked 38.9 5 0
17 Locked 38.9 6 0
18 Locked 37.6 9 0
19 Locked 38.6 19 0
20 Locked 38.6 5 0
21 Locked 38.9 4 0
22 Locked 38.2 17 0
23 Locked 38.6 1 0
24 Locked 38.9 7 0
In theory this is a link to a BQM plot where a reboot occurs..
https://www.thinkbroadband.com/broad...437-29-05-2022
Thanks for taking an interest!