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Old 03-07-2020, 14:46   #50
buckeye
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Join Date: Jan 2016
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Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier

Quote:
Originally Posted by mike86 View Post
I cancelled this morning. I've had this account for 9 years. Loyalty comes at a price.
I cancelled a few weeks ago as I thought their offers to a 15 odd year customer were outrageously bad, also my BB had gone wrong at least once a day for 25 of the previous 40 days prior to me cancelling.
Unfortunately for me I found the reasonably good alternatives I had researched evaporated into pathetic 11 meg old style ADSL connections when I tried to sign up for them.

The timing of the new services have worked out for me, but from my experience don't expect VM to offer you better in your notice period, they would have just let me leave if things hadn't of changed (I was 22 days into my 30 day notice period before signing up again without any contact from them since cancelling).
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