Re: Botched upgrade to Vivid 300 from Gamer 200
a discount applied to your account for the next 6-12 months depending on how long they say any planned upgrade work is going to take until 300/350 is available in your area. You can't get 300 now, they cant put you on 200 gamer, so seeming as though you are the one losing out due to their negligence and they cant give you what you agreed to contractually (or better) and you are now worse off, the only thing they can do is compensate you for it financially.
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