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Old 09-07-2021, 17:12   #837
thelem
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Join Date: Aug 2005
Location: Portsmouth for Uni, and Bristol
Age: 39
Services: Portsmouth: ntl Family, 2Mbps and Talk Unlimited Bristol: Telewest Supreme, 4Mbps and Talk Unlimite
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Re: Virgin TV 360 users (Horizon)

Quote:
Originally Posted by Mad Max View Post
What's Virgin Media's plan for these new boxes, are they wanting everyone changed over to them?
Eventually, yes, because they won't want to pay for the maintenance of two systems. A lot of that will happen through normal churn as customers leave and new customers are given a 360/Horizon box. If a box fails I imagine it will be replaced with a 360 box too, unless there are other V6s in the home and the customer doesn't want to lose their recordings.

At some point they'll start to forcibly move customers onto the new platform so they can turn off the old one, but there are no indications that will be any time soon. They still have "Tivo" boxes (pre-V6), and it's not that long ago that they got rid of the final ntl/Telewest era boxes.

Ask again in a few years.

Last edited by thelem; 09-07-2021 at 17:12. Reason: Excess spacing
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