Cable Forum - View Single Post - Times asks: Does Virgin Media have the worst service in Britain?

RichardCoulter · 22-03-2021, 21:06

Looks like VM are also failing to properly pay automatic payments for loss of service:

https://archive.ph/yNsCF

This formed part of my complaint as I was constantly reassured that I would receive compensation for loss of service, but only when matters had been resolved. Once matters had been resolved they changed their mind and said I was entitled to nothing! How they can continue to get away with conducting business like this either commercially or legally is beyond me. Like one of the customers in the Sunday Times artticle, matters were only resolved after the threat of legal action by my representative.

22-03-2021, 21:06	#28
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,070	Re: Times asks: Does Virgin Media have the worst service in Britain? Looks like VM are also failing to properly pay automatic payments for loss of service: https://archive.ph/yNsCF This formed part of my complaint as I was constantly reassured that I would receive compensation for loss of service, but only when matters had been resolved. Once matters had been resolved they changed their mind and said I was entitled to nothing! How they can continue to get away with conducting business like this either commercially or legally is beyond me. Like one of the customers in the Sunday Times artticle, matters were only resolved after the threat of legal action by my representative. Last edited by RichardCoulter; 22-03-2021 at 21:12.