Quote:
Originally Posted by jfman
I don't see the drama. Give notice period. Wait for call back.
It's not rocket science.
It's not an effective strategy to let people phone up and say:
"oh well, I've had the service for 15 years now and every 18 months or so I phone up pretending I want to cancel and you've always given me a discount so it's that time again, any chance?"
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I've never pretended to cancel, I just say i'm looking to pay a bit less and what can they do for me, I don't get the best deals, because I don't bluff, but enough to keep me happy. I've always done it out of contract or after a price increase but i've never been knocked back.