Quote:
Originally Posted by jfman
You wasted your own time. Up until the point you said you wanted to cancel you weren't within the remit of 'retentions'.
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I went through the phone maze with only one thought in mind I want to cancel. I must have said this to the Indian call centre 30 times in the hour, so no I wasn't wasting my own time I was just trying to get cancelled. This is why in my complaint I have asked VM to listen to the call and have asked them if they are happy with that kind of pressure selling only to be then told o should not have been offered that.