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Tricky Trevor · 08-05-2019, 16:43

Thanks for your post roughbeast

After speaking to 6 people last Friday,I was told that someone will phone me on Thursday from the newly formed V.VIP department to complete the upgrade. Those that I spoke to from Team India were clueless so I might get a sensible conversation tomorrow.

One of the things mentioned on Friday was that someone needs me to consent to is the sim card because apparantly I have reached my quota. This is strange because there is only my wife and myself on my mobile account and we still have a year to go on our contracts.

Another thing I was told was that on the 2x V6 offer is that I can't have one. We currently have a V6 and a very slow Tivo so I intend to dig my heels in over this and insist on recieving a V6 to replace the Tivo.

I wonder if I will recieve the Sky channels and the 500 mbit upgrade at the same time or when I activate the V6 (if they send one) after Ive set it up on quick start?

Watch this space

08-05-2019, 16:43	#118
Tricky Trevor cf.geek Join Date: Oct 2011 Location: Nottingham Age: 67 Services: Gig1,Ultimate Volt,Virgin 360x2, O2 mobile Posts: 746	Re: 500mb Question Thanks for your post roughbeast After speaking to 6 people last Friday,I was told that someone will phone me on Thursday from the newly formed V.VIP department to complete the upgrade. Those that I spoke to from Team India were clueless so I might get a sensible conversation tomorrow. One of the things mentioned on Friday was that someone needs me to consent to is the sim card because apparantly I have reached my quota. This is strange because there is only my wife and myself on my mobile account and we still have a year to go on our contracts. Another thing I was told was that on the 2x V6 offer is that I can't have one. We currently have a V6 and a very slow Tivo so I intend to dig my heels in over this and insist on recieving a V6 to replace the Tivo. I wonder if I will recieve the Sky channels and the 500 mbit upgrade at the same time or when I activate the V6 (if they send one) after Ive set it up on quick start? Watch this space __________________ I used to be indecisive but now I'm not so sure.