Quote:
Originally Posted by Tricky Trevor
What a carry on
I was on the phone to them about V.VIP and just as it was being completed she put me on hold 'for a moment' and then I got cut off. So I went on web chat and someone else took over.
Then,the original advisor phoned me back on my mobile and told me that someone will ring me back next Thursday because as we are Virgin Mobile customers 'we have too many sims'
Also,I wouldnt get an extra V6 as I have to pay extra for it. (We have a V6 and a Tivo)
2x V6 are for new customers only.
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If you are on a package that has two V6s as part of that package then you are already paying for it. I'd request the TiVo is replaced to a V6 if you go onto the VVIP bundle.