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Old 16-08-2018, 09:47   #4494
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Netflix/Streaming Services

Quote:
Originally Posted by heero_yuy View Post
Got a bit further on that link, think I was logged into my account last time I tried

Logged in using one of my VM email addresses and it shows the TV streams that I can get on the box. I needed to install Silverlight (x64) from the link on the page and this succeded OK.

I cannot play ANY of the streams, even the freeview ones, it just comes up with "This video is not available, try later"
Which browser are you using?

TV Go works without a plugin on Firefox, Chrome, and Edge on Windows 10.

It needs a plugin on IE11 and Safari - my understanding this is because they don't have the correct support for the HTLM5 DRM that TV Go uses.

---------- Post added at 09:47 ---------- Previous post was at 09:45 ----------

Quote:
Originally Posted by heero_yuy View Post
One other thing I can try is to update Firefox as it's the version that I installed when I got the laptop a couple of years ago. Something like V43.
If you update to past Firefox 52, that doesn't use plugins such as Silverlight, so should work with the HTML5 version of TV Go
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