Thread: Tivo V6 Discount ends before the end of the contract!
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Old 22-03-2019, 22:39   #5
daveeb
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Re: Discount ends before the end of the contract!
Quote:
Originally Posted by RichardCoulter View Post
Last month I negotiated a discounted deal for TV and accepted a further 12 month contract.

Each year that i've done this, the contract and offers have been for 12 months. However, after checking my bill, the discounts end in 6 months!

I'm worried that, in 6 months time, I could in theory still be in contract for a further 6 months with no discounts and no leverage. I called them today and got through to the offshore call centre, who said not to worry as new discounts can be applied in 6 months.

But why would they do this if they know I can't leave? Are they talking nonsense and is it now the norm that discounts only run for the first half of the contract?

Thanks.

This happens all the time. I guarantee that at some point before or soon after your 6 months end VM will put the price up and that's then your opportunity to negotiate with retentions from a position of strength as long as you ring them within the 30 day window.
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