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Old 27-03-2020, 21:48   #65
Inactive Digital
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Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
Posts: 431
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Re: Data Breach Incident

Quote:
Originally Posted by RichardCoulter View Post
If successful and VM aren't ordered to pay costs, they take 35% of your compensation. If the case is unsuccessful, they don't charge anything, so will have lost out financially.

They must have worked out that, on balance, they will win enough cases to cover their costs and make a profit.
Interesting, thanks. I couldn't see their fees mentioned anywhere on the website.
If it is 35% the firms usually charge VAT on top, so effectively 42%.
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