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Re: Automatic compensation for broadband users goes live
Quote:
Originally Posted by nodrogd
Just thinking of all those new customers waiting for construction work to be completed before they can be connected. Will they be entitled to compensation before they have even become customers?
Could it lead to a lot more properties being declared unserviceable rather than VM risk a long delay?
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Here's the details on how it works for VM:
https://www.virginmedia.com/help/automatic-compensation
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I work for Virgin Media but all views are my own.
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