Quote:
Originally Posted by daveeb
You have my sympathies, they can be truly dreadful if you end up talking to offshore.
Have you tried the official forum, they can take a few days to reply but are generally much better at sorting things out.
https://community.virginmedia.com/
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To do that I need to be able to login and I can't which is the why I have been getting late bill fees because I cannot login to my VM account to actually see bills, amount due etc and VM know all this and do absolutely nothing, but still find the time to charge me £7.50 every month. I absolutely despise VM, utterley despise them. I don't think it is possible to hate a company more than I do VM.