Thread: VM refuse to sign up to Ofcom code to protect loyal customers..
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Old 25-10-2020, 21:06   #10
jfman
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Re: VM refuse to sign up to Ofcom code to protect loyal customers..
The one, minor, issue I'd heard of a few years back was where Virgin left people on legacy packages that had been overtaken by new equivalent services, sometimes slightly cheaper, with faster broadband etc. and not migrated them over automatically.

I remember visiting an elderly relative who still had a standalone modem and 20 meg when I'm sure the minimum service you could actively buy was 50 meg.
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