Quote:
Originally Posted by Mythica
It should be available everywhere shouldn't it? The only part that might not be available is the 500Mb as part of the package which they just roll it down to the next speed down I believe. Use the postcode checker to see what speed is available to you.
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This is exactly what I did, Mythica. According to the postcode checker on the web site, I can get 500Mb along with everything else but when I try and upgrade via the web site I get the dreaded 'Oops, something went wrong' error message (I've tried three different browsers with the same result). Earlier in this thread Nialli, who is also in area 21, succeeded in getting the bundle so it is clearly available.
I can't upgrade online and I can't get anyone to answer from Customer Services - at least not within the span of human patience. I feel like I am stuck in some kind of infinite loop.