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heavyside · 02-07-2020, 07:00

I recently spoke with Customer Services about upgrading to the Ultimate Oomph bundle to be told that it was not available in my area of London (21). However, when I visited the Virgin Media web site and entered my postcode it said It was available. I then clicked on the 'Upgrade' button and got the error message, 'Oops, something went wrong' and that I could not upgrade online.

Does anyone know where can I get a definitive answer whether it is available or not?

02-07-2020, 07:00	#1
heavyside cf.geek Join Date: Mar 2007 Posts: 654	Ultimate Oomph Answer Sought I recently spoke with Customer Services about upgrading to the Ultimate Oomph bundle to be told that it was not available in my area of London (21). However, when I visited the Virgin Media web site and entered my postcode it said It was available. I then clicked on the 'Upgrade' button and got the error message, 'Oops, something went wrong' and that I could not upgrade online. Does anyone know where can I get a definitive answer whether it is available or not?