Hi billygeorge and
to the forums.
You have tried to follow the phone script and got nowhere so personally I would just hang up in future.
GE Money is the trading name for GE Consumer Finance and GE Capital Bank Ltd. You could try writing or e-mailing them but unless you know the name of the customer they are trying to contact it would be impossible for them to correct the incorrect phone number they obviously must have on the banks records.
http://www.gemoney.co.uk/