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Old 02-06-2008, 17:43   #168
hoggie
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Join Date: Apr 2008
Location: Essex
Services: V+.XL tv & Bb
Posts: 177
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by mouqeet View Post
Well wrestlemania just a black screen no refund nothing pathetic
NO refund ?

we had a loss of service due to the local kids setting fire to the box.
after a couple of calls and using the 09 number.
all the users in the area got a two months free, and cost of calls refunded.

now that's what I call dame good service

im in an old telewest area.

I have found, and it has been stated in another post.
be polite don't lose your cool ask what the weathers like and bingo.they will leap through hoops to keep you happy.
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