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Re: Changes to Virgin TV (2020)
Quote:
Originally Posted by SonicMaster
That's crazy, and not what VM have told me, both the CS agent and the engineer that visited today told me it's not my package or box, but a fault.
Why would they remove Catch Up from Mix TV for those particular 6 channels?
It seems completely illogical. For example, E! is supplied by Sky, and Mix TV includes Catch Up for every other Sky channel.
If they remove Catch Up for other channels like Sky One and FOX I think I'll seriously consider switching provider.
I'll call them tomorrow to make a complaint, as removing fundamental TV services without informing customers is not acceptable.
It's no wonder that VM is now the UK's most complained about pay TV operator:
https://www.digitaltveurope.com/2020...y-tv-operator/ |
Actually Virgin are not the UK' most complained pay TV operator as that award goes to BT.
https://uk.trustpilot.com/review/bt.com
https://uk.trustpilot.com/review/www.virginmedia.com
https://uk.trustpilot.com/review/www.sky.com
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