Quote:
Originally Posted by spiderplant
Well I'm afraid I have bad news. It's working as intended. Mix pack no longer has access to Catch Up for those channels.
|
That's crazy, and not what VM have told me, both the CS agent and the engineer that visited today told me it's not my package or box, but a fault.
Why would they remove Catch Up from Mix TV for those particular 6 channels?
It seems completely illogical. For example, E! is supplied by Sky, and Mix TV includes Catch Up for every other Sky channel.
If they remove Catch Up for other channels like Sky One and FOX I think I'll seriously consider switching provider.
I'll call them tomorrow to make a complaint, as removing fundamental TV services without informing customers is not acceptable.
It's no wonder that VM is now the UK's most complained about pay TV operator:
https://www.digitaltveurope.com/2020...y-tv-operator/