Thread: General Can I pause my skysports package while there is no live football on ?
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Old 21-05-2020, 10:02   #131
Raider999
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Re: Can I pause my skysports package while there is no live football on ?
Quote:
Originally Posted by saabmania2 View Post
Do they back credit you? i.e back to march? VM should have informed all Sports customers that they can do this I've not had any notification although I've just applied for this I should receive 3/4 of my bill back next month as I'm also expecting compensation (applied for) for my 3 days without ANY services, lord knows whats happened with VM recently but I've had more outages and long ones in the last 6-8 months than I've had in 25+ years on cable services
No the suspension credits run from the date the suspension is processed (normally 2-3 days after you request online) onwards.

There is no backdating.
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