Thread: General Changes to Virgin TV (2020)
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Old 20-05-2020, 19:03   #619
SonicMaster
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Re: Changes to Virgin TV (2020)

Quote:
Originally Posted by BenMcr View Post
The question is though whether it is an error as such, or is now the correct behaviour due to the SD > HD swap and the contracts that Virgin Media have with the providers for the HD channels as they do seem to be treated as separate at times.
That would be completely illogical.

Catch Up has always been available for the channels included in your pack, in SD or HD where available.

I don't see why VM would suddenly change a fundamental feature of their TV product.

---------- Post added at 19:03 ---------- Previous post was at 19:01 ----------

Quote:
Originally Posted by cheekyangus View Post
Those channels still have Catch-up on legacy Fun tier. Probably a mistake with pack codes.
That's reassuring. Any idea how to report it? I've tried doing it on 150 and they have confirmed that I should still have access, but they are convinced it's just a problem with the box.
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