Quote:
Originally Posted by Rexz
Back when customer service was REAL customer service.... shame. Anyway my connection has gone again 00:09.
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aye mine did too. its a shame the call centres are in india now. i know with the pandemic its probably daft as the call centres wouldnt be open but it just sucks now that even if you have a fault you wont be able to get any help. i really like the indian staff too but sometimes you get one who literally cant understand what you're saying and i feel so sorry for them.
with all the price rises im just bamboozled why they think this cost cutting process is a good way to get new customers or keep existing customers