Quote:
Originally Posted by livelysprite
I usually phone retentions every 18 months. I've been a customer for years. I normally get £10 a month off. But today I phoned retentions and I only got £5 off my broadband and landline phone. I don't have virgin TV. So I'm on £37 a month for bb and phone. So much for loyalty.
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Does loyalty only count if you get discounts?