What's even more laughable, is that ntl gave us their new & revised customer charter on the
16th of January 2006 (only 10 weeks ago)
http://www.cableforum.co.uk/article/...er-information
http://www.cableforum.co.uk/files/nt...merCharter.pdf
And clearly on page 16 it says:
Quote:
|
Originally Posted by ntl
Your contact number for Customer Services is 0800 052 2000
|
Yet on the 8th of March 2006 (Only
7 weeks after that charter was given to us), ntl did a huge great 'U' turn & decided to end the free calls from it's
customers & make money from them by forcing them to use 0845 & 0870 numbers.
What a bunch of idiots-they can't even follow their own charter.
It just confirms that you can
never trust what ntl says or even puts in writing, as it could so easily change 6 weeks later.
