Quote:
Originally Posted by Tricky Trevor
Just had an email,letter and text about this. My sim is on it's way as is my sons. But my wife hasn't heard anything about a sim for her phone and she has been a Virgin mobile customer for about 6 years.
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I was in a similar situation to you as hubby and youngest both with VM have yet to receive any text, email regarding the new purple sim from VM but I on the hand was the only one in my household to have received these messages on the new sim - 19th July Thanks! we've ordered your shiny new SIM - it'll be on it's way shorty. 27th July Action required:you should now have your new SIM, and it's important you follow the easy steps to swap it ASAP, Need some help? Visit virginmedia.com/simhelp
Hubby's phone is newer whereas my youngest son phone is older than ours so naturally, I was very wary about this and at first thought it was scam anyway long story short I got my eldest to back everything up on my phone and he changed the SIM for me thankfully I had no problem with this changing over to the new sim everything worked as before including 4g.