Cable Forum - View Single Post - Virgin Media O2 ends charges for off-net home movers

RichardCoulter · 17-02-2022, 11:52

About time too as this was most unfair; they have been fined/critiscised by Ofcom for this in the past, so I wonder if this had any bearing on the decision??

Good news, nevertheless. The downside for Virgin is that it opens the door for people to cancel early by claiming to be moving to a non serviceable address where a friend or relative lives in order to obtain 'proof'.

Edit: Ben's post only mentions broadband. Does this mean that TV & phone early disconnections will still attract a charge?

17-02-2022, 11:52	#3
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,047	Re: Virgin Media O2 ends charges for off-net home movers About time too as this was most unfair; they have been fined/critiscised by Ofcom for this in the past, so I wonder if this had any bearing on the decision?? Good news, nevertheless. The downside for Virgin is that it opens the door for people to cancel early by claiming to be moving to a non serviceable address where a friend or relative lives in order to obtain 'proof'. Edit: Ben's post only mentions broadband. Does this mean that TV & phone early disconnections will still attract a charge? Last edited by RichardCoulter; 17-02-2022 at 11:59.