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Firmsky · 13-08-2020, 17:42

Received an email to be updated to this box today for free or charge.

I click the link I get this...

Oops! Something went wrong.

Sorry, we’re unable to change your package online.

Tried the call centre who didn’t have a clue and told me it was still being tested so I couldn’t have received the email.

How do I take up this offer?

13-08-2020, 17:42	#27
Firmsky cf.addict Join Date: Sep 2010 Location: Ipswich Services: Ultimate ooomph Posts: 402	Re: Virgin TV Horizon 4 V6 Received an email to be updated to this box today for free or charge. I click the link I get this... Oops! Something went wrong. Sorry, we’re unable to change your package online. Tried the call centre who didn’t have a clue and told me it was still being tested so I couldn’t have received the email. How do I take up this offer?