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Old 23-02-2019, 23:11   #6
crowarth
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Join Date: Oct 2018
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Re: Weekend support (SLA details) for business customers

Quote:
Originally Posted by ccarmock View Post
If you could post the contents of the page I suggested above we can help check if you have a downstream SNR problem. If noise they rarely need to call as this will be area affecting. They should escalate to their networks team to investigate.
Here you go, hopefully captured all the details:

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