Cable Forum - View Single Post - VM Business Weekend support (SLA details) for business customers

ccarmock · 23-02-2019, 20:31

If you could post the contents of the page I suggested above we can help check if you have a downstream SNR problem. If noise they rarely need to call as this will be area affecting. They should escalate to their networks team to investigate.

23-02-2019, 20:31	#5
ccarmock cf.geek Join Date: Jun 2008 Posts: 804	Re: Weekend support (SLA details) for business customers If you could post the contents of the page I suggested above we can help check if you have a downstream SNR problem. If noise they rarely need to call as this will be area affecting. They should escalate to their networks team to investigate.