Quote:
Originally Posted by ccarmock
They will call in what is classed working hours - defined as Monday - Friday 8am-6pm and Saturday 8am - 4pm.
The Hitron will tell you details about the connection, such as SNR and power levels, on the Status menu then select DOCSIS WAN at the left hand side. It's doesn't reveal the operational config - ie configured speed. No idea why - but in reality if it was previously working ok I wouldn't suspect a change in configured speed.
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I doubt it's the speed having being changed intentionally - it was more of a "wish I could see that level of detail"
The only hint they did give was noise on the line. Looks like I'm going to have to work from home one day in the week again
