Quote:
Originally Posted by Raider999
Tried that number, went through an automated menu then got cut off - rang 150 went through the same menu and after a long wait actually got to speak to someone (in India?). He says he has now actioned the promised discount, cannot send me an email to confirm but if I look online in a couple of days it will show on my account.
Hopefully he is correct but previous experience makes me wary.
Thanks for your help
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When I've negotiated I get a confirmation e-mail (even when they've subsequently failed to implement it). If the discount still fails to happen you might want to try the official VM forum, someone there should be able to sort it out for you although it can take a few days for them to answer your query.