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darren.b · 21-07-2017, 13:19

Had been with VM since 1994-2000, and again 2006-2016 - paid them about £6000 for that second time.

I disconnected after yet another round of price increases and returned all their equipment. Then after a month changed my mind. They traced back a small debt from 17 years ago (when they were Telewest). £53 or something my ex had run up in 2000 (her house, my name on the contract a dodgy tactic they play there). Won't chase it up (they can't anyway) and will be happy to provide a new service take my money service if I pay the £53. Not happening!

Completely ignoring the £6000 they made after that old debt was created, they have since cost themselves another £800 in lost revenue (and counting!) over a small debt they cannot collect.

The bean counters at VM are geniuses!

21-07-2017, 13:19	#7
darren.b cf.addict Join Date: Jan 2004 Posts: 183	Re: Owing money Had been with VM since 1994-2000, and again 2006-2016 - paid them about £6000 for that second time. I disconnected after yet another round of price increases and returned all their equipment. Then after a month changed my mind. They traced back a small debt from 17 years ago (when they were Telewest). £53 or something my ex had run up in 2000 (her house, my name on the contract a dodgy tactic they play there). Won't chase it up (they can't anyway) and will be happy to provide a new service take my money service if I pay the £53. Not happening! Completely ignoring the £6000 they made after that old debt was created, they have since cost themselves another £800 in lost revenue (and counting!) over a small debt they cannot collect. The bean counters at VM are geniuses!